Keywords
attribution error
human resource management
communication and argumentation
behavioral economics
How to Cite
Abstract
The attribution error, which consists of incorrectly attributing the causes of other people’s behavior, plays an important role in the conflict management process. The article analyzes the hidden mechanisms of this error, which can affect the behavior of employees. The result of these mechanisms is often an escalation of tensions and difficult conflict resolution, which negatively affects the effectiveness of the organization. The article identifies the main forms of attribution error in conflict management and analyzes their impact on decision-making processes and interpersonal relationships in teams. Based on the literature review, recommendations for managers and leaders for recognizing and minimizing the impact of these mechanisms in practice are also presented. The ultimate goal of the study is to understand how conscious management of attribution errors can contribute to more effective conflict resolution and building better collaboration in organizations.
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